System Requirements

Hardware Requirements

• ProxyAV 2000-E
• ProxyAV 400-E
• ProxyAV 510
• ProxyAV 810

Software Requirements

To make use of the new enhancements in this release, the Blue Coat ProxyAV must be paired with a Blue Coat ProxySG that is running the following SGOS release:

• SGOS 4.1: version 4.1.3.1 or later
• SGOS 4.2: version 4.2.1.1 or later
• SOGS 5.1: version 5.1.1.1 or later
• SOGS 5.2: version 5.2.1.1 or later

Upgrade Instructions

Upgrading to AV 3.1x is not automatic. For deployments where Blue Coat ProxyAV appliances have direct Internet access, you must:

• Initiate an update from the Blue Coat ProxyAV Management Console Firmware Update page.
• Retrieve an AV vendor license from WebPower. You can initiate this process from the Licensing page (formerly Subscriptions). If you are deploying the Blue Coat ProxyAV appliance into a closed network, the appliance must have direct Internet access to download the 3.1.x software.

Limitations and Known Issues

The Blue Coat AV 3.1.2.1 release contains the following known issue:

• You can upgrade this version to 3.1.2.x or greater, but you should not downgrade it. If you think it is necessary to downgrade, please contact Blue Coat Technical Support.
  
  
  IMPORTANT: Appendix A in the Blue Coat ProxyAV Configuration and Management Guide provides upgrade and downgrade behavior as they affect features. Before you call Blue Coat Technical Support, refer to this appendix to verify if any unexpected behavior is a known upgrade or downgrade issue.

Documentation

Documentation Suite

• The Blue Coat Blue Coat AV 3.1.x Configuration and Management Guide.
• The Blue Coat ProxyAV Appliance 2.x Installation Guide describes in detail how to rack-mount the ProxyAV 400-E and 2000-E appliances, and describes how to perform initial network configuration (Management Console and Setup Console) and access tasks.

These documents are accessible from your Blue Coat WebPower account.

The Blue Coat AV Management Console also provides documentation in the form of online Help, which is linked to by clicking help (?) buttons. This online help contains basic information about configuring Blue Coat AV features. 

In addition, there is the following set of product documentation in support of installing and activating Blue Coat AV:

• The Blue Coat 2000-E Series Appliance Quick Start Guide describes how to connect the ProxyAV 2000-E appliance and perform initial access. Ships with the appliance.
• The ProxyAV 400-E Series Installation and Quick Start Guide describes how to rack-mount the ProxyAV 400 appliance, connect the appliance, and perform initial access. Ships with the appliance.
• The Blue Coat AV 510 Quick Start Guide describes how to rack-mount the Blue Coat AV 510 appliance, connect the appliance, and perform initial access. Ships with the appliance.
• The Blue Coat AV 810 Quick Start Guide describes how to rack-mount the Blue Coat AV 810 appliance, connect the appliance, and perform initial access. Ships with the appliance.
• The Activating Your Software License Key guide describes how to define basic network configurations and enter the AV license and subscription information. Ships with the appliance.

You can also access and download these guides from your WebPower account.

Additional resources in the form of  Tech Briefs describe the ProxySG appliance and ProxyAV appliance integration and Identifying and Controlling Spyware. These tech briefs are available on the Blue Coat site at: www.bluecoat.com/resources/resourcedocs/techbriefs.html

Doc Errata

None at this time.

Support

Support questions regarding this release should be directed to Blue Coat Technical Support. To contact Blue Coat Systems:

• North America (USA) Toll Free: 1.866.362.2628 (866.36.BCOAT)
• North America Direct (USA): 1.408.220.2270
• Asia Pacific Rim (Japan): 81.3.5425.8492
• Europe, Middle East, and Africa (United Kingdom): +44 (0) 1276 854 101

Version: Blue Coat AV 3.1.1.7, Build 31501
Release Date: 11/21/2007
Revision: 1.00 on 11/21/2007

New in this Release

Version: ProxyAV 3.1.1.7, build 31501
Release Date: 11/21/07

New Features in this Release

None.

Fixes

Version: ProxyAV 3.1.1.7, build 31501
Release Date: 11/21/07

• McAfee scan engine returns "Maximum number of archive layers exceeded" when the content is multipart MIME, which happens when downloading PDF files. (Issue# 88027, SR# 2-54613221, 2-70814423, 2-72797631)
• AV boxes are rebooting multiple times a day. (Issue #87658, SR #2-75806852)
• On-Board Hardware Diagnostics are not updating. (Issue #86898, SR #2-72368272) 
• Open SSL vulnerability VU#724968. (Issue #87353, no SR #)
• Daylight Saving Time (DST) change for New Zealand. (Issue #87027, SR #2-73272852)
• Wrong alert enabling for "On Board Diagnostics." (Issue #83864, no SR #)

System Requirements

• ProxyAV 2000-E
• ProxyAV 400-E
• ProxyAV 510
• ProxyAV 810

• To make use of the new enhancements in this release, the Blue Coat ProxyAV must be paired with a Blue Coat ProxySG that is running the following SGOS release:

• SGOS 4.1: version 4.1.3.1 or later
• SGOS 4.2: version 4.2.1.1 or later
• SOGS 5.1: version 5.1.1.1 or later
• SOGS 5.2: version 5.2.1.1 or later

Upgrading to AV 3.1x is not automatic. For deployments where Blue Coat ProxyAV appliances have direct Internet access, you must:

• Initiate an update from the Blue Coat ProxyAV Management Console Firmware Update page.
• Retrieve an AV vendor license from WebPower. You can initiate this process from the Licensing page (formerly Subscriptions). If you are deploying the Blue Coat ProxyAV appliance into a closed network, the appliance must have direct Internet access to download the 3.1.x software.

The Blue Coat AV 3.1.1.7 release contains the following known issue:

• You can upgrade this version to 3.1.1.8 or greater, but you should not downgrade it. If you think it is necessary to downgrade, please contact Blue Coat Technical Support.
  
  
  Appendix A in the Blue Coat ProxyAV Configuration and Management Guide provides upgrade and downgrade behavior as they affect features. Before you call Blue Coat Technical Support, refer to this appendix to verify if any unexpected behavior is a known upgrade or downgrade issue.

Documentation Suite

• The Blue Coat Blue Coat AV 3.1.x Configuration and Management Guide.
• The Blue Coat ProxyAV Appliance 2.x Installation Guide describes in detail how to rack-mount the ProxyAV 400-E and 2000-E appliances, and describes how to perform initial network configuration (Management Console and Setup Console) and access tasks.

These documents are accessible from your Blue Coat WebPower account.

The Blue Coat AV Management Console also provides documentation in the form of online Help, which is linked to by clicking help (?) buttons. This online help contains basic information about configuring Blue Coat AV features. 

In addition, there is the following set of product documentation in support of installing and activating Blue Coat AV:

• The Blue Coat 2000-E Series Appliance Quick Start Guide describes how to connect the Proxy AV 2000-E Appliance and perform initial access. Ships with the appliance.
• The ProxyAV 400-E Series Installation and Quick Start Guide describes how rack-mount the Proxy AV 400 Appliance, connect the appliance, and perform initial access. Ships with the appliance.
• The Blue Coat AV 510 Quick Start Guide describes how rack-mount the Blue Coat AV 510 Appliance, connect the appliance, and perform initial access. Ships with the appliance.
• The Blue Coat AV 810 Quick Start Guide describes how rack-mount the Blue Coat AV 810 Appliance, connect the appliance, and perform initial access. Ships with the appliance.
• The Activating Your Software License Key guide describes how to define basic network configurations and enter the AV license and subscription information. Ships with the appliance.

These guides can also be accessed from your WebPower account.

Additional resources in the form of  Tech Briefs describe ProxySG appliance and ProxyAV appliance integration and Identifying and Controlling Spyware . These tech briefs are available on the Blue Coat site at: www.bluecoat.com/resources/resourcedocs/techbriefs.html

Doc Errata

None at this time.

Support

Support questions regarding this release should be directed to Blue Coat Technical Support. To contact Blue Coat Systems:

• North America (USA) Toll Free: 1.866.362.2628 (866.36.BCOAT)
• North America Direct (USA): 1.408.220.2270
• Asia Pacific Rim (Japan): 81.3.5425.8492
• Europe, Middle East, and Africa (United Kingdom): +44 (0) 1276 854 101