Upgrading to SGOS 2.1

Please note that you will be required to enter your license key for the Security Appliance software to download the software. If you have any difficulties with this process, please contact Support at support@bluecoat.com.

 

You can upgrade your Blue Coat machine from the GUI Management Console or the CLI.

 

Upgrading from the GUI:

To upgrade your system using the GUI Management Console, use the following procedure:

1.      Open the GUI Management Console for your Blue Coat machine by entering a URL of the following form on the address line in your browser: http://IP_address:management_port/(IP_address is the IP address of your Blue Coat machine; management_port is the port configured for access to the GUI Management Console on your Blue Coat machine (the default value is 8081)).

For example, the following URL would access the GUI Management Console on a Blue Coat machine with an IP address of 10.200.110.23 and the default configuration for the management port:

http://10.200.110.23:8081/

2.      Click on “Management” in the list of options on the GUI Management Console’s home page.

3.      Enter an administrator username and password for your Blue Coat machine.

4.      Click on “Maintenance” in the list of options on the management page.

5.   Click the tab labeled “Upgrade”.

6.   Click on the “Show Me” button. This will take you to the Blue Coat Download page. Alternatively, you can go directly to the Security Appliance home page at http://download.bluecoat.com/release/SG_index.html. Select Security Appliance and follow the instructions to receive a download URL via email. Note that you will need the Security Appliance Software License to receive the download URL. If you have any problems, contact Blue Coat Support via email (support@bluecoat.com) or in person (see http://www.bluecoat.com/support/).

7.    Once you receive your email with active URL, copy the appropriate URL and paste this URL into the text box inside the frame labeled

 “Download new system software from this URL”.

8.      Click the “Download” button to the right of the text box. After the download completes you should see the following message below the text box containing the server image URL: “The new system software has been successfully downloaded”.

9.      Click the “Restart” button to reboot your Blue Coat machine and start the new version of Security Appliance.

It may take several minutes for your Blue Coat machine to restart.  Once the machine has restarted you can verify that you are running the new version of  Security Appliance by examining the version information listed on the GUI Management Console’s home page (the URL for this page is listed in step one above).

 

Upgrading from the CLI:

To upgrade your system using the CLI, follow the steps outlined below Note that you should refer to step 6, “Upgrading from the GUI” to receive the download URL via email.

1.      Open a telnet session to your Blue Coat machine and type an administrator username and password when prompted.

2.      At the console command prompt, type the enable command and type the appropriate password for your cache when prompted. If the prompt is "Enable Password" then type the enable password. If the prompt is "Re-enter Password" then type the administrator password that you used to log into the cache.

>enable

Enable Password:
or
Re-enter Password:

#

3.      Enter configuration mode by entering the configure terminal command at the console prompt:

#configure terminal

Enter configuration commands, one per line.  End with CTRL-Z.

#(config)

4.      Use the upgrade-path command to specify the URL needed to download the server image for your Blue Coat machine. Refer to step 6 in “Upgrading from the GUI” to obtain the download URL. Note that if the URL contains a “?” character, it will be necessary to quote the entire URL so that the ? character does not expand in the CLI:

#(config)upgrade-path “URL”

  ok

5.      Type exit to exit from configuration mode and return to privileged mode:

#(config)exit

6.      Enter the load upgrade command to download the server image from download.bluecoat.com to your local Blue Coat machine:

#load upgrade

  Downloading from "URL"

% The new system software has been successfully downloaded.

% Use "restart upgrade" to install the new system software.

7.      After the download completes, type restart upgrade at a command prompt to restart the system to start the new version of Security Appliance:

#restart upgrade

  ok

Once your Blue Coat machine has restarted, you can reconnect to the cache via telnet and verify the software version number using the show version command from a CLI command prompt:

>show version